Full scope of work for a standard maintenance cleaning:

Hallway and common areas

• Cleaning the entrance door on all sides around the hardware (handles)
• Wet wiping of light switches and railings
• Cleaning the exterior panels of furniture
• Cleaning and polishing mirrors
• Vacuuming dust and debris
• Wet mopping the floor

Kitchen

• Cleaning countertops in accessible areas
• Cleaning the backsplash 20 cm above the countertop
• Cleaning the upper and lower cabinets from the outside above the work area: removing dust, fresh stains and grease
• Wet cleaning of the trash bin storage area inside the cabinet under the sink
• Cleaning the cooktop and the exterior of the stove from stains and food residue, polishing to a shine
• Cleaning the sink and faucet from limescale, polishing to a shine
• Cleaning the exterior of the coffee machine, kettle, refrigerator, microwave, oven and range hood. If there are fresh stains — quick interior cleaning of the microwave
• Removing fingerprints from the window glass on the inside
• Cleaning the dining table and chairs, vacuuming upholstered seats
• Taking out the trash, washing the bin and replacing the bag
• Vacuuming dust and debris
• Wet mopping the floor

Bathroom

• Cleaning the toilet bowl inside (including under the rim) and outside
• Cleaning the sink, faucet and adjacent tiles; cleaning surfaces around bottles and toiletries without moving them
• Cleaning the tub/shower tray, accessible tile areas, removing soap scum
• Cleaning glass and chrome partitions on both sides, cleaning the showerhead and faucet, drying surfaces to avoid streaks
• Cleaning mirrors and the exterior of furniture at arm's reach
• Removing fingerprints from the window on the inside
• Vacuuming dust and debris
• Wet mopping the floor

Living rooms and bedrooms

• Dusting open surfaces without moving heavy items
• Wet cleaning of windowsills from the inside, shelves, nightstands and tables
• Cleaning doors and furniture fronts from fingerprints
• Making the bed without changing the bed linen
• Vacuuming carpets, floors and the exterior of upholstered furniture
• Wet mopping the floor

Terrace

• Dusting surfaces
• Cleaning glass doors from fingerprints
• Collecting debris and taking out the trash
• Wet mopping the floor of a glazed terrace

Mopping the floor of a large unglazed terrace is available as an additional service (extra terrace/balcony).

Full scope of work for a deep cleaning. A deep cleaning is mandatory for the first booking and recommended every 4–6 months with regular maintenance cleaning:

Hallway and common areas

• Full cleaning of the entrance door on both sides, the top edge of the door frame, trims and all hardware
• Cleaning light switches, sockets, the intercom, door handles, railings and other contact surfaces
• Wet cleaning of wall panels, decorative elements and baseboards across the entire area
• Cleaning cabinets and wardrobes inside and out
• Dusting the upper surfaces of furniture, cornices, light fixtures and hard-to-reach areas
• Washing windows on both sides, cleaning frames, sills and window hardware
• Cleaning and polishing mirrors to a streak-free finish
• Thorough vacuuming of all flooring, including under rugs and along baseboards
• Wet cleaning of floors and baseboards, including hard-to-reach areas under light furniture

Kitchen

• Complete removal of grease, dirt and fingerprints from all exterior surfaces
• Deep cleaning of countertops, seams, corners and hard-to-reach spots
• Full cleaning of the backsplash from grease, residue and dirt
• Deep cleaning of kitchen fronts, side panels, top and bottom of cabinets
• Cleaning the interior of cabinets and drawers where freely accessible
• Cleaning the cabinet under the sink, disinfecting the trash bin storage area
• Washing and disinfecting the trash bin, taking out the trash and replacing the bag
• Cleaning the cooktop, burners, grates and exterior surfaces of the stove
• Cleaning and polishing the range hood exterior
• Cleaning the exterior of the refrigerator, microwave, coffee machine, kettle and oven
• Removing dirt from appliances and small accessories on the countertop
• Removing limescale from the sink and faucet, disinfecting the drain
• Cleaning and disinfecting the dining table and chairs, vacuuming upholstered seats
• Washing windows, frames and sills on both sides
• Vacuuming and wet cleaning the floor and baseboards

Bathroom

• Comprehensive cleaning and disinfection of the toilet, including exterior and hard-to-reach areas
• Cleaning the sink with removal and rinsing of the drain filter, disinfecting drains
• Polishing faucets and metal fittings
• Cleaning bottles, dispensers, containers and toiletries
• Deep cleaning of the bathtub or shower area from limescale, soap residue and dirt
• Cleaning shower partitions and glass on both sides
• Disassembling and cleaning drain grates followed by disinfection
• Cleaning tiles from everyday dirt and buildup
• Cleaning mirrors to a streak-free finish
• Cleaning cabinets and furniture exteriors, fronts on both sides, shelves and open storage areas
• Washing windows, frames and sills on both sides
• Vacuuming and wet cleaning the floor and baseboards

Living rooms and bedrooms

• Wet cleaning of all accessible exterior surfaces of furniture and interior items
• Dusting upper surfaces of cabinets, cornices, decorative elements and light fixtures
• Cleaning doors, door frames and handles, removing fingerprints from furniture fronts
• Cleaning mirrors and glass surfaces
• Washing windows, frames and sills on both sides
• Wet cleaning of shelves, cabinets, tables and open surfaces on all sides
• Cleaning the tracks and thresholds of sliding wardrobes
• Making the bed without changing the bed linen
• Thorough vacuuming of carpets, the space under beds and accessible furniture
• Wet cleaning of floors and baseboards, including hard-to-reach areas under small furniture

Terrace / Balcony

• Cleaning all accessible surfaces and furniture
• Removing dust, leaves and debris from corners and joints
• Wet cleaning of the flooring
• Cleaning sills, railings and stone elements

The price of a deep cleaning is assessed by the level of dirt (light, medium, heavy) with a team lead visiting the property.

Step-by-step cleaning after renovation work:

Preparation

• Dry removal of large debris, collection in bags
• Industrial vacuum cleaning (walls, corners, ceiling if needed)

Surfaces

• Removing construction dust from all horizontal surfaces
• Washing walls from dust and splashes (on smooth finishes)
• Cleaning doors, door frames, casings
• Cleaning baseboards and thresholds
• Removing masking tape, stickers, markings

Windows and doors

• Window cleaning on both sides (if access is safe)
• Cleaning frames, hardware, windowsills
• Removing paint and grout traces from glass and frames

Bathroom and kitchen fixtures

• Removing dust and residue from new fixtures
• Cleaning the bathtub, toilet, sink from construction dust and cement traces
• Removing protective films (from appliances, shower doors, etc.)

Floors

• Multi-stage cleaning: dry → wet → finishing
• Removing cement, putty, grout traces
• Cleaning with professional products matched to the surface (tile / laminate / parquet)

Standardised cleaning between guest stays:

Cleaning

• Full maintenance cleaning across all rooms
• Bathroom cleaning with disinfection
• Kitchen cleaning, washing dishes left by previous guests, cleaning stove and microwave
• Removing all rubbish
• Airing the rooms

Linen

• Removing used bed linen and towels
• Making up a clean set (provided by the owner or by us at our rate)
• Standardised towel arrangement

Consumables (by agreement with the owner)

• Toilet paper
• Soap, shampoo, shower gel
• Coffee, tea, sugar
• Dishwasher tablets
• Bin liners

Quality control

• Checking appliances (lights, AC, boiler, household equipment)
• Checking inventory (towels, dishes, remotes)
• Photo report sent to the owner via WhatsApp after cleaning
• Reporting damage or guests' forgotten items

Professional on-site extraction cleaning:

What we work with

• Sofas (straight, corner, modular)
• Armchairs, ottomans, fabric chairs
• Mattresses (single and double-sided)
• Rugs and carpets
• Car seats (by agreement)

Procedure

• Inspection of the item, diagnostics of fabric and filler type
• Test cleaning on a hidden spot
• Dry vacuuming to remove dust and allergens
• Application of cleaning agent matched to the material
• Mechanical treatment with brush / turbo brush
• Extraction cleaning with professional machine (water + detergent → simultaneous extraction of dirt)
• Treatment of problem areas (armrests, headrest, contact zones)
• Final odour neutralisation

What we bring

• Professional extraction machine
• Certified chemistry for different fabric types
• Tools for delicate cleaning

Drying

• 2–6 hours depending on fabric density and filler
• Recommendation: ventilate the room, do not use furniture until fully dry

Cleaning of panoramic glazing, sliding glass doors and large glass surfaces:

What we clean

• Panoramic windows and shopfront glazing
• Sliding glass doors and partitions
• Glass railings on balconies and terraces
• Mirrored and large glass surfaces on request

How we work

• Cleaned on both sides where safely accessible
• Professional anti-limescale and hard-water products
• Squeegees and lint-free cloths — no streaks
• Frames, tracks and seals cleaned of dust and dirt